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Chat Started: Saturday, October 06, 2018, 06:00:53 (-0400) Chat Origin: Live Chat Button Agent Demaria W (
19s ) Demaria W: Hi there,thank you for contacting your Hulu family. My
name is Dee and I'd be more than happy to assist you today :)
( 59s )
Demaria W: Nice to meet you. I see you have a question. I'll be happy
to help. To help locate and verify the account, may I have the email
address and billing zip code that may be on the account?
( 1m 49s )
James Driskill: This is my very first hulu customer service chat. I am
extremely upset at people's attutides toward my technology holding in
our informational society. I have several on file record chats with mydomain.com -=-- my isp on record with my domains of over 10 years strong. I plan on public archiving this chat to a public directory.
( 2m 18s ) Demaria W: Sir, what is the issue you need assistance with this morning?
( 3m 58s ) James Driskill: Before I get into my issue with Huilu.... let me clarify that I own: @realuphuman.net : @gruwup.net [ Great Reasons Us Will Un ite Peace ] and @(expletive)eduphuman.net
: and there are actual in operation company n ames on LinkedIn with the
name of the F Word fully formed as actual comapny names. Like
(expletive) Cancer, (expletive) Yeah Astrophyiiccs and (expletive)ed Up
Design. We clarified there now before I get into why hulu is
disappointing me?
Sensitive Data Rule triggered: F word (
5m 8s ) James Driskill: I do not like that my unattended choices of
auto-selction playlist when I fall asleep and wake up to FOX NEWS
playing on my hulu. It is not like I dislike FOX NEWS to NEVER WATCH IT.
( 6m 8s ) Demaria W: Can you please verify the email address and zip code provided on the account please.
(
7m 1s ) James Driskill: But Hulu should realize the intelligence behind
me and choose a different new source by default. I am a gay american
man age 53, with a huge electronic marking digital footprint goes all of
the way back to having my first online reference of me and my work
online to 1987 in an online bbs archived document . That is how long I
have been in cyberspace.
( 7m 43s ) James Driskill: hulu.com@inthemindway.org --- was my original email address --- I do believe it is actually now jmdriskill@gruwup.net :
( 7m 55s ) James Driskill: 92405 - San Bernardino CA --
(
8m 48s ) James Driskill: That is my current address ===== my profile
may still reflect DENVER COLORADO where I was unjustly evicted in an
11-month hate and harrassment campaign targeted against me leading to
eviction.
( 10m 42s ) Demaria W: Thank you for verifying that
information. There is another email address on file very similar to the
first one you provided. Can you verify that please?
( 10m 58s ) James
Driskill: did I get my email address correct or do I need to verify
that I receive email from an account that you can send to me --- a test
message. I am upset at hulu for breaking digital footprint preferences
and taking that and putting FOX NEWS at my choice of news when it is
not. I would perfer not to have NEWS PROGRAMS follow from my iniital
watch point of "THE VIEW" --- I started to watch The VIEW and it comes
back playing FOX NEWS. Something is wrong.
( 13m 15s ) James Driskill: jmdriskill@gruwup.net
is my facebook account. My facebook account has been used to login to
Hulu. That is what I think I have established. But I own @@realuphuman.net, @gruwup.net, @(expletive)eduphuman.net, @muckeduphuman.net, and @inthemindway.org
and any email address assigned to an account falls under my ownership. I
will have to stop here and look up my current email address assignment
to this account.
Sensitive Data Rule triggered: F word ( 14m 9s ) James Driskill: inthemindway-hulu.com@gruwup.net
( 14m 18s ) James Driskill: inthemindway-hulu.com@gruwup.net
( 14m 42s ) Demaria W: Thank you, "inthemindway-hulu.com@gruwup.net" is the correct email address on file.
( 17m 19s ) James Driskill: As I mentioned, this chat will be public archived simular to chats archived on [ http://webdomains.gruwup.net/mydomain.com/]
(
17m 53s ) Demaria W: Just to clarify, the issue you are having is that
you are not satisfied with the suggestion of networks , specifically FOX
being part of Auto-play, correct?
( 18m 19s ) James Driskill: @Gruwup : My twitter ID : Great Reasons Us Will Unite Peace --- it is a good thing here.
(
19m 16s ) James Driskill: Yes that is correct. FOX NEWS Specifically.
Not FOX generally speaking. I don't mind if it played FOX programming.
(
20m 32s ) James Driskill: If I start to watch, THE VIEW --- as
diffenert to soundcloud a radio station play --- comes from the orginial
selected program.
( 20m 54s ) James Driskill: It should not be playing FOX NEWS when I wake up from unattended watching.
(
21m 56s ) James Driskill: I have been a hulu memeber for a very very
very long time ---- it might not reflect that in my account with the
different flavors of technology adaption over the years.
( 22m 26s ) James Driskill: I remember when hulu had strictly PSA advertisments.
( 23m 47s ) James Driskill: Archived File Record of this chat has been copied to this point for web filing.
( 24m 12s ) James Driskill: http://webdomains.gruwup.net/hulu.com [ folder not yet created online ]
(
24m 15s ) Demaria W: When it comes to the suggestions I understand that
when you are watching The View, it will give you similar content. I am
able to turn the auto-play on my end to see if that could possibly
resolve the issue. Is that ok with you?
( 24m 44s ) Demaria W: Sorry, I meant I am able to turn it off.
(
25m 35s ) James Driskill: Why would AUTO-PLAY not use a system simular
to SOUNDCLOUD to create a radio station play in unattended mode. I am
confused what selection criteria is used for auto-play.
( 26m 45s )
James Driskill: I dispise FOX NEWS and would never have it auto-play
ever --- I would blacklist that network from auto-play if I had a
choice.
( 29m 14s ) James Driskill: It is so disturbing to me to wake
me out of a sleep ---- and wake me up --- disturb me instead of
relaxing my sleep period --- to a "are you still there?" watching
status.
( 29m 51s ) James Driskill: Thus a 3:30am chat is transpiring.
( 31m 14s ) James Driskill: I would not like to see the status of this chat archive be placed to this web directory: http://webdomains.(expletive)eduphuman.net/hulu.com
--- because I see a bias happening in auto-play that is beyond my
control and enough of a disturbance to generate a chat understanding. I
own that domain --- I can create that folder so you can see that I am
being most real.
Sensitive Data Rule triggered: F word ( 32m 32s ) James Driskill: Folder Created.
( 33m 18s ) James Driskill: This chat has a filter present processing the URL -- http://webdomains.(expletive)edphuman.net/hulu.com --- lets be real.
(
34m 8s ) Demaria W: I understand that sir. Please give me a moment to
look over my resources to see what options I can give you.
( 35m 2s )
James Driskill: F U C K E D U P H U M A N dot N E T is a valid internet
domain --- where on LinkedIn there are in operation current company
profiles using that word --- like "F U C K C A N C E R" -- Try Searching
Company Names on LinkedIn Yourself. The URL will get malformed in your
chat app here.
( 36m 20s ) James Driskill: This Web Chat Archived To This Point
(
38m 10s ) James Driskill: err --- the LINKED IN SEARCH URL would get
malformed here in this chat app. Open the Word up in chat technology
please. It is a lexicon of notion here that I don't have to deal with
irrational thinking to tollerance of standards.
( 40m 23s ) James
Driskill: I would have your supervisor go over this chat content please
--- to reflect -- perhaps a sidestep of humantech.com/problem
is being tackled here --- for greatness we should be developing our web
expereinces online to a more humane flavor over technology addiction.
( 40m 39s ) James Driskill: http://humanetech.com/problem
(
42m 27s ) Demaria W: I do apologize for the lack of response James. I
am using all of the information you have provided me with to find a
solution for you. I completely understand that we sometimes do not want
to see certain content.
( 42m 41s ) James Driskill: Hi there Demaria --- My name is Marin. Are we on course correction here to my issues?
( 43m 14s ) James Driskill: I perfer Martin in the most recent years --- it is my middle name.
(
44m 24s ) James Driskill: Your are forgiven. I have provided you a
complex of point discusstions that I would like a follow up --- and
these topics and concepts are a memecomplex of structure to get one's
mind around. No problem.
( 44m 35s ) James Driskill: forgiven. Sorry
(
44m 47s ) Demaria W: I believe they most recently added a feature in
the new Hulu experience that you are able to adjust your suggestions.
You can select "stop suggesting" . It will beside the My Stuff "+" icon.
( 45m 2s ) James Driskill: http://community.gruwup.net/Words-To-Live-By
( 45m 26s ) James Driskill: Art thou dejected?
Is thy mind o'ercast?
To chase thy gloom,
Go fix some weighty truth;
Chain down some passion; do some generous good;
Teach Ignorance to see, or Grief to smile;
Correct thy friend; befriend thy greatest foe;
Be just in all things; make amends
For follies past, and, with warm heart,
Forgive, and be forgiven. Let work not words
Thy virtue prove. Go act as well as prate,
And then thy counsels will be strong,
Thy reprimands avail. —ANON
THE
province of the historian is to gather the threads of the past ere they
elude forever his grasp and weave them into a harmonious web to which
the art preservative may give immortality. Therefore he who would rescue
from fast gathering oblivion the deeds of a community and send them on
to futurity in an imperishable record should deliver a plain unvarnished
tale. [1][2]
( 45m 38s ) James Driskill: Souce Cica 1750s.
( 46m 10s ) James Driskill: Stop Suggesting what? FOX NEWS -- the network ?
(
47m 40s ) James Driskill: I will realize that there is some development
into content control here --- I am being reassured of greatness here on
hulu.com part --- http://webdomains.realuphuman.net/hulu.com --- Realuphuman.net - Actively Servicing The Truth To All Time Human History.
( 49m 24s ) James Driskill: Folder Created. I will remove the F U C K E D U P H U M A N dot N E T flavor in 24 hours.
(
49m 42s ) Demaria W: Yes, if you select stop suggesting, it will no
longer show up in your auto-play. To remove unwanted items from the
collections found on your Home screen, simply tap or select the Stop
Suggesting button. you’ll improve the accuracy of your suggestions, and
the series, movies, or sports leagues you’ve opted to remove won’t be
recommended to you again. Also ,on your supported mobile devices, you
can also delete titles from your watch history to remove them from the
Keep Watching collection.
( 52m 24s ) James Driskill: You need to add
STOP SUGGESTING [ network ] in your list of preferences please. I
understand my choices and hopefully the A.I. interterpreter will
finially get it that I don't like that content and I will not be
distrubed by its auto-play preferences on my hulu watching experience. I
thank you for your chat. Please forward this chat upward to your
management for link review ---- I am very serious about working
solutions for http://humanetech.com/problem --- it is a huge problem --- It needs focused attention for resolultion of technology additions. Thank you.
(
54m 1s ) Demaria W: I took a look at your My Stuff content. You have
the FOX network added to your My Stuff which would be why you are seeing
the FOX News as a suggestion. Would you like me to remove the content
from your My Stuff so that will no longer get the suggestion?
( 54m
22s ) James Driskill: This web chat will be archived to after we say
goodbye. It will remain on file record of a tranaction of faith that I
don't have to repeat myself again. Thank you.
( 54m 47s ) James Driskill: I don't object to FOX PROGRAMMING, just FOX NEWS programming.
(
54m 47s ) Demaria W: Yes, all chats are recorded and you will also have
the option to get a copy of the transcript once with chat has ended.
(
55m 34s ) James Driskill: That is two different content flavors that
are being presented here -- seperating them would be a great distrubance
of public relations I am sure.
( 56m 28s ) Demaria W: Can you please select the FOX News network and select the "stop suggesting" icon.
( 56m 52s ) James Driskill: I will see if that solutions works. Do you want me to do that now?
( 57m 5s ) Demaria W: Please.
( 58m 10s ) James Driskill: I am using BROWE NETWORKS or MANGAGE PROFILES ?
( 1h 0m 25s ) James Driskill: My list of choices ends at ESPN on BROWSE NETWORKS.
( 1h 0m 51s ) Demaria W: Can you go to the search bar and type in FOX News.
( 1h 1m 39s ) James Driskill: I got that --- now where is "stop suggesting" ?
(
1h 3m 24s ) James Driskill: it says it is live progamming. New on the
top right. Fox and Friends Sturday is being suggested as first choice
after selecting FOX NEWS.
( 1h 5m 2s ) Demaria W: I apologize I gave
the wrong directory. Please go back to the home page for Hulu. Right
above the "Keep watching" tab it will have the content that is suggested
to you. There you will be able to hover over the circle with the line
going through it, that is the "stop suggesting" icon.
( 1h 6m 55s ) James Driskill: There is no "FOX NEWS" in Keep Watching content list. Ends with X Files
(
1h 7m 33s ) James Driskill: I tried "All Watch History" --- it gave me
an error --- the page you're looking for can't be found.
( 1h 8m 27s )
James Driskill: The Evening Edit was what it was watching. I don't see a
stop suggesting option. I got it clear now.
( 1h 8m 42s ) James Driskill: I can add to my stuff list.
( 1h 10m 28s ) Demaria W: How long have you been having this problem?
( 1h 10m 57s ) James Driskill: Several Weeks Now. No Less than 2 weeks --- no more than 4.
(
1h 11m 49s ) James Driskill: There is no option for "stop suggesting [
network FOX NEWS ] that I can see as an option of choice preferences.
(
1h 13m 21s ) James Driskill: That feeling that this chat is going to
get filed webdomains dot F U C K E D U P H U M A N dot NET is slowly
creeping back. Sorry to express my feelings here.
( 1h 14m 59s )
Demaria W: You will receive a copyof this transcript at the end of the
chat. I am trying to assist you to the best of my abilities Marin.
Please give me a moment to figure out a resolution. I am currently
looking over the content on your account.
( 1h 15m 21s ) James Driskill: You can use this email address to address a future time solution: fox-news-stopsuggesting-hulu.com@fuckeduphuman.net --- assigned real time.
Sensitive Data Rule triggered: F word ( 1h 16m 14s ) Demaria W: Can you delete the FOX News content from your Keep watching tab please.
(
1h 16m 39s ) James Driskill: I know you are --- and I am trying to be
at my best composure here. You can only do the best --- your best is the
greatness I expect. This is an issue that I don't want to have to file
--- we will address this issue forward and we may have to leave this
chat open for future time solutions. I understand.
( 1h 17m 39s )
James Driskill: There is no delete option. There is a + option, Add To
My Stuff. The oposite of my choice preferences.
( 1h 18m 20s ) James
Driskill: So the technology can be placed into functionality --- if we
want the solution to be true instead of an implied bias that is showing
itself to be real. Let's get real.
( 1h 18m 34s ) Demaria W: In order
to delete content from the keep watching tab, you will have to access
the Hulu app via a mobile device.
( 1h 19m 24s ) James Driskill: I
don't have that app installed on my new phone. I am in the process of
app restoral. My phone got damaged recently and that is a process that I
am in the middle of.
( 1h 19m 49s ) James Driskill: I will look into it.
(
1h 19m 53s ) Demaria W: I understand. Do you have any other mobile
devices you can access? That is the only way to remove content from the
"Keep watching" tab.
( 1h 20m 29s ) James Driskill: I had my phone
repaired and it is currently in Wifi-Only access. I am opening the phone
device now.
( 1h 20m 55s ) James Driskill: app opening
( 1h 21m
47s ) Demaria W: The only resolution is to delete all of the FOX News
shows from the "Keep watching" and you will no longer see them in
auto-play.
( 1h 21m 50s ) James Driskill: It does not have my account
login setup. Start Your Free Trial is my option. I would rather not
generate history of account creation on a phone that I am seeking to
abandon use and then perhaps sell. Sorry
( 1h 22m 6s ) Demaria W: You do not see the option for login? What mobile device are you using?
(
1h 22m 48s ) James Driskill: I am trying to keep "files" from being
updated on the phone. I can login. I am not seeking to use it. But I
will if I must.
( 1h 23m 14s ) Demaria W: Thank you very much for your cooperation Marin.
(
1h 24m 38s ) James Driskill: On the first program offfered "America's
Funninies Home Videos" there is a "stop suggesting option".
( 1h 25m
10s ) James Driskill: On the second program offered "The Evening Edit"
there is only "Remove" and not a "stop suggesting" option.
( 1h 26m 30s ) Demaria W: Select the "remove" option. Once you remove it , it will no longer show up under "Keep watching".
(
1h 27m 38s ) James Driskill: It confirms "Remove Series from your watch
history?" [ function not exactly what is my preference here ], but I
will remove the series "The Evening Edit" from my watch history and see
if that alters auto-play future forward.
( 1h 29m 18s ) James
Driskill: If FOX NEWS programming comes back into my auto-play and
distrubs me out of a sleep once more --- this chat will be filed
accordingly until there is a resolution placed. I don't need to repeat
myself.
( 1h 31m 52s ) Demaria W: Keep in mind, that as long ads you
remove all of the FOX News content from your "Keep watching" you should
not have this issue again. Any content that you see under that tab can
be removed and you will no longer see it as a suiggestion.
( 1h 32m
26s ) James Driskill: This solution here was only possible because I did
an operation on a phone that I fixed instead of throwing away after the
power cord would not charge the device. That device repair was $50. So,
in essence, this solution was made possible by a $50 investment already
made onto my technoogy assets. Something is wrong here in general.
(
1h 32m 55s ) Demaria W: I was glad to help resolve this issue for you
this morning Marin. 'Is there anything else I can be of assistance with
today?
( 1h 35m 34s ) James Driskill: No, and I appreciate your
willingness to particpatipate in my frustrated feelings to be labeled
extreme, which I can indeed do. So when this comes up again, I should
continue to "delete" the program serious out of my keep watching list.
..... requiring me to hold onto this mobile device for a period of time
to be able to access moble mode until I reinstall functationality on my
new device. I understand. No problem. Complications are known to exist
in work-arounds. I appreciate your time.
( 1h 35m 53s ) Demaria W: No
problem Marin :) Before you go, you will also receive a short survey in
your email that will be based off of your interaction with me today. If
you have a moment to give me any feedback , I would greatly appreciate
it. Thank you for contacting Hulu, have a great day :)
( 1h 36m 36s )
James Driskill: I will definitely follow up with that survey. You have
been most gracious after being disturbed to chat with.
( 1h 36m 50s ) James Driskill: distrubed out of sleep I should say.
( 1h 37m 0s ) Demaria W: I would not call it a disturbance, as it is my job and I actually enjoy helping my customers :)
(
1h 37m 52s ) Demaria W: I would power down all devices and try getting
some uninterrupted rest. However there are some people who prefer having
them on while sleeping.
( 1h 39m 12s ) James Driskill: Enjoy ---
please know our paths are have crossed. I am seeking a conflict
resoluion user interface developement tool on my domains to establish a
different concept of communications --- #Mpatapo --- the knot of binding
presence that binds parties together in a dispute to a peaceful
resolution of issues. That is what has been employed here for your
consideration.
( 1h 39m 37s ) James Driskill: more info: [ inquiry@realuphuman.net ] will give you an auto-generated reply.
(
1h 39m 43s ) Demaria W: I also love the fact that you are so successful
and intelligent. You will go a long way in life. Keep up the good work
Marin :)
( 1h 39m 56s ) Demaria W: Have a great day! :)
( 1h 40m 3s ) James Driskill: Have a great day.
If you have any more questions, our Help Center and Hulu Communities
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